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  • What materials are your mugs made from?
    Our mugs are made from 100% high-quality glossy ceramic, designed to be durable and long-lasting.
  • Are the mugs dishwasher and microwave safe?
    Yes, all our mugs are both dishwasher and microwave safe for your convenience.
  • How long does shipping take, and do you offer international shipping?
    We ship orders within 1-3 business days. Domestic delivery typically takes 5-7 business days. Currently, we do not offer international shipping.
  • Can I customize a mug with my own design or message?
    At this time, we don’t offer custom designs, but we’re working on adding this option soon!
  • What is your return and refund policy?
    We accept returns within 30 days of delivery for unused items in their original condition. Refunds or exchanges are processed quickly.
  • How do I care for my mug to keep the design looking great?
    To maintain the vibrant design, we recommend gentle handwashing, but they’re safe for the top rack of the dishwasher.
  • Do you offer bulk or wholesale orders for events or businesses?
    Yes, we offer bulk order options. Please contact us for details and pricing for your event or business needs.
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