SHIPPING & RETURNS

We take great care in ensuring that your artwork arrives safely and promptly. Here's what you can expect when you place an order with us:

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• Carriers: We ship all orders via FedEx and DHL, providing reliable and efficient service for both domestic and international deliveries.

• Processing Time: Please allow 2-3 business days for order processing. Once your order is processed, it will typically arrive within 7-10 business days.

• Oversized Artwork: For oversized pieces, custom crating is required to ensure safe delivery. The cost of crating is the responsibility of the buyer and will be calculated based on the specific requirements of the artwork.

• Shipping Insurance: All shipments include shipping insurance for added peace of mind.

• Additional Fees: Any additional fees, including customs duties, import taxes, and other potential charges, are the responsibility of the buyer.

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If you have any questions about your shipment or need assistance, please don't hesitate to contact us. We are committed to providing a seamless and secure delivery experience for your valuable artwork.

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Because of the unique nature of our original pieces, Matthew R. Paden Fine Art unfortunately cannot accommodate returns. If you have any uncertainties regarding your purchase, we encourage you to ask for more images from the artist.

 

In exceptional circumstances, Matt may consider accepting a return, provided it is in its original packaging and insured, in exchange for merchandise credit or an exchange.